The management of Michael Okpara University of Agriculture Umudike (MOUAU), Abia State has been urged to deploy the needed technology in the Registry Department of the institution to enhance service delivery.
The call was made by the staff of the Registry in a communique issued at the end of the maiden Registry week with the theme: “Repositioning the Registry Department for Effective Service Delivery in a Challenged Economy”.
The workers said that compliance to ICT has become imperative in the Registry Department which “is at the heart of the University’s main business” with responsibilities for accurate and timely capture of data, storage of same and retrieval with integrity when needed.
According to the communique, the Registry Department “must manage its growing data volumes while ensuring prompt and accurate services delivery through leveraging modern technology and best administrative practices”.
It further stated that with advanced technology “the unhealthy physical movement of files” would be eliminated making them safer and more secured, thereby enhancing efficiency and effectiveness in service delivery.
However, the communique noted that techology without the human component would not achieve the desired result hence it stressed the need for proper training and value reorientation.
The Registry staff were therefore charged to embrace modern technology for effectiveness and to maintain high level of integrity and honesty in the discharge of their duties.
They were also enjoined “to understand the culture and core ethical values upon which University administration depends and exhibit same in their day-to-day activities and interactions within the University system”.
On the issue of funding, the university management was urged to make adequate allocations of funds and resources to the Registry Department and ensure “proper management” of allocated funds.
Other recommendations include regular training and human capital development to meet changing contemporary demands and investment in infrastructure and provision of conducive working environment.
The quality of personnel was also emphasised hence the Registry workers advised that qualified personnel should be employed through “proper screening of employees to ensure that they meet high ethical standard”.